Sales Policy

Effective Date: January 8, 2025

At Triluxsonali, we strive to provide our customers with high-quality furniture and an exceptional shopping experience. This Sales Policy outlines the terms and conditions under which we sell our products. By placing an order with Triluxsonali via our website https://triluxsonali.com/, or in-person, you agree to adhere to this Sales Policy.

Ordering Process:

  • Website Orders: You can place an order for our products via our website at https://triluxsonali.com/. Simply add the desired items to your cart, proceed to checkout, and complete the necessary payment and shipping details.
    * In-Person Orders: You can also place orders in person at our showroom. Our sales associates will be happy to assist you. Please be aware that product availability can vary.

  • Order Confirmation: After placing your order, you will receive an order confirmation email with a summary of your purchases. This does not constitute acceptance of your order but is a confirmation of its receipt.
    * Order Acceptance: We reserve the right to accept or decline an order at our discretion. Acceptance of an order is confirmed when we ship the product. If we cannot fulfill an order, you will be notified, and a full refund will be processed for any payment received.

Product Information & Availability:

  • Accuracy: We endeavor to provide accurate product descriptions, images, dimensions, and pricing. However, we do not guarantee that the content is 100% accurate, complete, or error-free. Variations may occur due to differences in monitor settings, photography, or the unique characteristics of hand-made pieces.

  • Availability: Product availability is subject to change without notice. If a product is out of stock after you place an order, we will notify you promptly, and you can choose to either wait for the item to be restocked or receive a full refund for the out-of-stock product.

Pricing & Payment:

  • Currency: All prices are listed in U.S. Dollars (USD).

  • Prices: Prices are subject to change without prior notice. However, once an order is accepted, the price for the purchased items will be locked in. We reserve the right to correct pricing errors that may occur.

  • Payment Methods: We accept a variety of payment methods. We do not store any payment information.

  • Sales Tax: Applicable sales tax will be added to your total purchase price based on your shipping address.

Shipping and Delivery:

  • Shipping Time: Estimated delivery times will be provided but are subject to unforeseen delays. We are not responsible for delays caused by shipping carriers or situations beyond our control.

  • Delivery of Products: We will deliver products to the shipping address provided by you during checkout. It is your responsibility to ensure the accuracy of the shipping address.

Order Modifications & Cancellations:

  • Modifications: If you need to modify an order, please contact us as soon as possible. Order modifications are subject to our discretion and may not always be possible.

  • Cancellations: You can cancel an order before it has been shipped. Once an item has shipped, you will need to refer to our refund and return policy.

  • Restocking Fees: In some cases, a restocking fee may apply to cancellations. This will be clearly stated if applicable.

Contact Information:

Triluxsonali
74 Monroe Avenue,
Bradenton, Florida, United States
Phone number: 941-727-0584
Email: info@triluxsonali.com
Website: https://triluxsonali.com/